Privacy Policy

Last Updated: December 21, 2025

ZordhaZone (“we”, “our”, “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Definitions

1. Company refers to ZordhaZone, Malappuram, Kerala, India – 679331.
2. Website refers to https://store.zordhazone.msnolix.com/
3. Service refers to the Website and related e-commerce services.
4. You / User means any individual or legal entity accessing the Service.
5. Country refers to India.
6. Personal Data means information that identifies an individual.

2. Information We Collect

a) Personal Information

We may collect:

1. Full Name
2. Email Address
3. Phone Number
4. Shipping & Billing Address

b) Payment Information

1. Payments are processed securely via third-party payment gateways such as Razorpay, PhonePe, UPI, Cards, Net Banking, etc.
2. We do NOT store or process your card, UPI, or banking details on our servers.

c) Usage & Technical Data

1. IP address
2. Browser type
3. Device information
4. Pages visited & time spent
5. Cookies and analytics data

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

1. Enable essential website functionality
2. Remember user preferences
3. Improve performance and user experience
4. Analyze website traffic (e.g., Google Analytics)

You can disable cookies in your browser settings, but some features may not work properly.

4. How We Use Your Information

We use your information to:

1. Process and deliver orders
2. Manage user accounts
3. Communicate order updates & support messages
4. Improve website performance
5. Prevent fraud and ensure security
6. Comply with legal obligations

5. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

1. Payment gateway providers (for transaction processing)
2. Shipping & logistics partners (for order delivery)
3. Legal authorities, if required by law

All third parties are obligated to protect your data.

6. Data Retention

We retain personal data only as long as necessary:

1. To fulfill orders
2. To comply with legal requirements
3. To resolve disputes

Usage data may be retained for analytics and security purposes.

7. Data Security

We use reasonable technical and administrative measures to protect your data.

However, no internet transmission is 100% secure.

8. User Rights

You have the right to:

1. Access your personal data
2. Request correction or deletion
3. Withdraw consent where applicable

Requests can be sent to our contact email below.

9. Children’s Privacy

Our Service is intended for users 18 years or older.

We do not knowingly collect personal data from minors.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised date.

12. Contact Us

If you have questions regarding this Privacy Policy, contact us:

📧 Email: zordhazone@gmail.com

📞 Phone: +91 97785 28586